Refund & Returns Policy
At DMS Smart Innovations, we want you to be completely satisfied with your purchase. Please read our refund and returns policy below.
Return Eligibility
- Items must be returned within 7 days of delivery.
- Products must be unused, in original packaging, and in the same condition as received.
- Proof of purchase (order confirmation) is required.
Non-Returnable Items
- Items damaged due to misuse or mishandling.
- Products without original packaging.
- Items marked as non-returnable at the time of purchase.
Refund Process
- Once your return is received and inspected, we will notify you of the approval or rejection.
- Approved refunds will be processed within 5–7 business days to your original payment method.
How to Initiate a Return
Contact us at support@dmssmartinnovations.in with your order number and reason for return. Our team will guide you through the process.